FAQ

What are the delivery times?

We ship all orders from France within 24 to 48 hours (excluding weekends and public holidays). Delivery times then vary depending on the destination:

Metropolitan France: 2 to 4 working days

Europe: 4 to 7 working days

International: 7 to 12 working days

Once your package has been shipped, you will receive an email with a tracking number.

Can I return a piece of jewelry if it doesn't suit me?

Yes, you have 14 days after receipt to return an item to us if it does not suit you.

The jewelry must be unworn, in its original packaging, and in perfect condition.

Return shipping costs are the customer's responsibility, unless we made an error. Once the return is received, we will refund you within 7 business days.

What payment methods do you accept?

We accept the following secure payments:

  • Bank cards (Visa, MasterCard, American Express)
  • Shop Pay
  • Apple Pay
  • PayPal

All transactions are encrypted through Shopify Payments for ultimate security. You will not be charged any additional fees.

Are the jewelry water resistant?

Yes. All our jewelry is made of high-quality stainless steel, a material:

  • Water resistant
  • Unalterable: does not blacken, does not rust
  • Hypoallergenic and durable

So you can wear them every day without worry.

Can I give a piece of jewelry as a gift?

Yes, each piece of jewelry comes in an elegant box , ready to be given as a gift.

You can add a personalized message to your order.

No invoice is included in the package.